Employment Opportunities

Available Positions

We are striving to preserve this amazing place we call home through the work taking place in our building and out in the field. Whether you're brushing the dirt off your hands, sorting through collections, cracking your knuckles as you copy-edit, or making sure visitors are having a safe and wonderful experience, being a part of The Nat means being a voice for nature in our region.

That requires building an empowered team. We offer a variety of benefits and are actively working towards greater inclusion, diversity, equity, and accessibility, which you can read about in our current statement and action plan. The San Diego Natural History Museum is an Equal Opportunity Employer.

Why work at The Nat

Interested in joining? Scroll on to see our current openings.

Full-Time Openings

San Diego Natural History Museum seeks a full-time professional for the position of Collections Manager for the Department of Herpetology. The collection contains over 76,000 catalogued specimens dating back to 1891 including the largest rattlesnake collection in the world. Our holdings mostly come from southern California and Baja California, but also contain specimens that span the globe.

Candidates should have a strong background in herpetology, taxonomy, museum studies, geography, and data management. While traditional collection management experience is necessary, the position also expects candidates to be involved in applied sciences, such as field biology, conservation, collection digitization, diversity analysis using morphological and/or genomic data, or distribution modeling and mapping. Department activities include the Amphibian and Reptile Atlas of Peninsular California, the conservation of the California Red-legged Frog, expeditions and rapid assessment surveys, consulting services, and No Specimen Left Behind.

Areas of responsibilities include:
  • Maintenance, improvement, and use of the amphibian and reptile collection.
  • Specimen preparation: whole-body and tissue preservation.
  • Computer entry, editing, and maintenance of department databases.
  • Supervision of science volunteers and apprentices.
  • Applied science activities to include one or more of the department’s roles in field biology, conservation, collection digitization, diversity analysis, and distribution modeling. 
Required Knowledge, Skills, and Abilities
  • Knowledge of collections care and amphibian and reptile taxonomy.
  • Skills in project management with an attention to detail and accuracy.
  • Demonstrated experience in herpetology.
  • Proficiency in relevant computer programs (e.g, Specify 6 or 7, ArcGIS 10) or demonstrated ability to learn applications based on proficiency in similar programs.
  • Professional demeanor, reliable, punctual, and hardworking.
  • Ability to learn processes, procedures, and information quickly.
  • A minimum degree of M.A/M.S. in the life sciences or museum studies.

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.

Weekend and some evening availability is sometimes required. While the majority of work falls within regular business hours, field projects often extend through weekend and evening hours.

This is a full-time, regular position with benefits such as health insurance, vacation, 15 paid holidays, free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.

Salary for this position is $29.17/hour ($60,673.60 annually).

Please email a cover letter and curriculum vitae to bhollingsworth@sdnhm.org. No phone calls or drop-ins please. Applications due on or before November 15, 2022.

The San Diego Natural History Museum is seeking a highly organized, efficient and collaborative individual for the position of Exhibits Project Coordinator. 

The Exhibits Project Coordinator will work with the Director of Experience Design to coordinate and fulfill strategic activities of the Exhibits department; provide an appropriate flow of information from the exhibitions team to stakeholders; prepare and manage exhibit budgets, records, purchasing, timelines and assignments; and participate in various aspects of technical work of exhibits, including physical production and occasional baseline care for live animals on exhibit.

The candidate will have talent and proven success in coordinating teams and producing successful results in a respectful and highly interactive exhibit development process. They will convey a passion for The Nat’s mission and institutional values of collaboration, transparency, integrity, quality, and teamwork.

POSITION RESPONSIBILITIES:
  • Works with the Director of Experience Design to coordinate day-to-day and ongoing activities and assignments of the exhibit department, including distribution of exhibit tickets and ongoing tasks.
  • Provides project management on exhibit projects. Develops and manages individual exhibition schedules and circulates schedules to the relevant parties.
  • Develops and manages exhibition budgets working with the Director of Experience Design.
  • Advises on the selection of relevant contractors/consultants for exhibitions, factoring in suitability and cost efficiency for the project. Develops and manages scope of work, service contracts and fee schedule for service contracts (exhibit development, translation, fabrication, evaluation, etc.).
  • Conducts and/or assigns remedial & maintenance tasks to exhibit elements as needed.
  • Participate in Exhibit Department prep work, including installations and breakdown of exhibits.Provides or assigns trained staff to facilitate animal care when the Animal Caretaker is unavailable. Tasks may include handling of animals, and will include feeding and changing water, documenting activity, and light exhibit/terrarium maintenance.
  • Research and maintain appropriate paperwork, certifications and records required for exhibits.
  • Facilitates meetings for cross-departmental exhibition teams.
  • Communicates exhibition plans to Museum staff, Museum administration, collections, public programs and conservation staff, and volunteers.
  • Works with the Director of Exhibition Design and the Vice President of Education & Engagement to plan for future exhibitions in alignment with the Museum’s Strategy Roadmap.
  • Other duties as assigned

POSITION REQUIREMENTS:
  • Degree in museum studies, design, interpretation or a related field & demonstrated knowledge/experience with exhibition development, design, evaluation, fabrication and installation practices OR (Minimum of) three (+) years of equivalent work experience.
  • Demonstrated planning and organizational skills to effectively deal with multiple projects, quality control and shifting priorities. 
  • Excellent communication and team-building skills.
  • Working knowledge of Microsoft products (Excel, SharePoint, Outlook, Word) and project management software (such as Asana).
  • Proven ability to coordinate and motivate a creative staff with diverse responsibilities under constant deadline pressures.
  • Ability to present ideas to a variety of internal and public audiences.
  • Have strong public speaking and written communication skills.
  • Experience and comfort working with hand tools and providing technical work (highly desired). 
  • Experience and comfort caring for and handling live animals (highly desired).
  • Bi-lingual (highly desired).

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered. 

This is a full-time, position with benefits such as health insurance, vacation, 15 paid holidays, free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.

PAY: $21.92/hr.

TO APPLY:

Applicants should send a resume and cover letter that highlights their interest in the position, and relevant experience and transferable skills that they would bring to the role to hr@sdnhm.org

Review of resumes will begin October, 2022.

Your Day-to-Day Work

In this role, you will develop and implement Human Resources strategies and planning for the Museum as well as handling day-to-day management in all HR areas. You will serve as point of contact for all employees regarding HR issues and will advise senior management on HR strategic planning and policy development. In addition, you’ll manage and coach the People and Culture Coordinator who is responsible for the recruitment and hiring for our 180+ staff.

Primary Responsibilities
  • Ensure that the Museum work place environment cultivates a sense of community, inclusiveness, safety and is always in line with our core organizational values. 
  • Coach all levels of staff on performance issues and other matters
  • Manage and oversee the performance evaluation process. 
  • Manage and develop employee professional development, morale and appreciation programs.
  • Manage and support the People and Culture Coordinator on all aspects of recruitment, hiring, and onboarding processes
  • Manage all aspects of employee benefits, training, and workers compensation as well as employee termination processes.
  • Develop and oversee employee benefits programs including health insurance, retirement program and payroll process.
  • Manage safety, wellness and health programs.
  • Administer and monitor all leave of absences, unemployment and worker’s compensation insurance claims.
  • Create and update policies and ensure that they are administered consistently across the institution. 
  • Oversee the employee handbook for accuracy, legal compliance, and distribution.
  • Guide management and employee actions by researching, developing, writing, and updating policies, procedures, methods, and guidelines.
  • Oversee the management of payroll processing system, including required ACA forms and other reporting required by law.
  • Administer retirement plan and assist auditors during year end plan audit and discrimination test work.
  • Organize and maintain all employee files within state and federal regulations and standard HR guidelines.
  • Manage compliance and reporting for workers compensation and health and safety programs.  
  • Comply with federal, state, and local legal requirements by studying existing and new legislation, anticipating legislation, enforcing adherence to requirements, and advising management on needed actions, including developing policies and procedures.
  • Maintain all department records, reports, and personnel files and related records in accordance with applicable labor laws. 
 What You Bring
  • 7+ years of HR experience.
  • A bachelor’s degree.
  • Ability to handle sensitive and confidential information in a discrete and professional manner and maintain confidential information.
  • The ability to work collaboratively across all departments and establish productive, collegial relationships both internally and externally
  • Experience managing multiple projects, and being highly detail oriented.
  • Knowledge of labor regulations, state and federal compliance requirements and HR best practices.
  • Ability to exercise independent judgment and interpret and apply policies and regulations to specific situations.
  • Strong written and verbal communications skills.
  • Ability to manage both the strategic and day to day operations.
  • The ability to engage in spirited discussion while maintaining perspective, a professional demeanor, and a sense of humor. 
  • Experience with ADP.
  • Bilingual (Spanish) a plus

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered. 

This is a full-time, exempt position with benefits such as health insurance, vacation, 15 paid holidays, free admission into all of Balboa Park’s museums, and more.

Salary is $96,000.

To Apply

Applicants should send a resume and cover letter to hr@sdnhm.org.

A little more about us.

The San Diego Natural History Museum (The Nat) was founded by amateur naturalists in 1874 and has played a major role in the conversation of our region. Having recently completed a strategic roadmap, The Nat is looking forward to an exciting new era as it approaches its 150th anniversary, focused on innovative audience engagement and an increased role in conservation.        

The San Diego Natural History Museum Visitor Services department is seeking an experienced, full-time Visitor Services Coordinator (VSC) to assist with running daily, frontline admissions operations and providing superior customer service to Museum guests at our Admissions Desk, Theater, Museum and exhibit entries. Excellent interpersonal and communication skills are required, with the ability to solve customer problems quickly and efficiently, while upholding Museum initiatives and standards. Candidates must be dependable, trustworthy, professional, and positive at all times as this position is primarily focused on providing an engaging guest experience while leading a team of Visitor Services department staff.

This position requires full time (40 hours) availability including weekends, holidays and some evenings. The San Diego Natural History Museum is not open on Thanksgiving or Christmas Day.


Areas of responsibilities include:
  • Running a multi-associate floor schedule by assessing floor needs, assigning tasks as necessary, and monitoring to ensure a smooth and efficient for both guests and staff. Daily opening and closing procedures which include ensuring the Museum floor is prepared, work stations are stocked, signage is properly displayed, daily sales are reconciled and a daily deposit is properly prepared.
  • Provide consistent and excellent customer service to guests, members, staff, and all other visitors that may come into the Museum.
  • Collaborating with other Museum departments as needed.
  • Providing training, guidance, and support to Visitor Services Associates and fellow VSCs by providing the most current information on Museum exhibitions, films, and events as well as Visitor Services department processes and procedures.
  • Providing assistance to guests at the Admission Desks in person, over the phone, or via email with sales for admission/memberships/programs as well as answering a variety of questions about the Museum and Balboa Park. Desk duties also include upselling memberships, receiving donations, selling programs and surveying guests.
  • Monitoring museum capacity, checking tickets, and directing guests (if applicable).
  • Coordinating film viewings at the Museum’s giant-screen theater, checking tickets, assisting guests with seating, and sanitizing theater seating between films.
  • Encouraging guests to maintain COVID safety guidelines. 
Required Qualifications:
  • 3+ years of customer service experience
  • 3+ years of credit card/cash handling sales
  • 1+ years of coaching or leading other associates
  • CRM database and/or ticketing software knowledge
  • Strong math aptitude
  • Ability to work and collaborate with a team
  • Comfortable with public speaking and leading a small group
  • Comfortable dealing with a wide array of guests and customer service situations
Preferred Qualifications:
  • Experience working with Altru
  • Ability to speak Spanish
  • Intermediate Microsoft Office skills

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered. 

This is a full-time, position with benefits such as health insurance, vacation, 15 paid holidays, free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.

The position pays $18.00/hour.

Please send resume and cover letter to edowling@sdnhm.org. No phone calls or drop-ins please.

Part-Time Openings

The San Diego Natural History Museum is seeking enthusiastic and friendly part - time, as needed, Banquet Bartender for special events. This position provides guests an unparalleled customer service experience.

The ideal candidate will be comfortable preparing drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties. 

This position requires Saturday and Sunday availability. Holidays and some evenings are required. The San Diego Natural History Museum is open daily, except for Thanksgiving and Christmas Day.

Major Responsibilities:
  • Follow Museum and Department safety and security policies and procedures to ensure a clean, safe, and secure environment.
  • Develop and maintain positive and productive working relationships with other employees and departments.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Follow appropriate procedures for serving alcohol. (T.I.P.S., L.E.A.D., ServSafe, RBS)
  • Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time, and ensuring proper authorization for additional payments as required prior to replenishing.
  • Other duties as assigned.
QUALIFICATIONS:
  • 2+ years of restaurant bartending experience and/or banquet bartending experience preferred.
  • Must possess valid food handler card or willing to get in first (30) days of employment.
  • T.I.P.S and/or L.E.A.D. certified a plus
  • Strong math aptitude.
  • Comfortable dealing with a wide array of guests and customer service situations.
  • Must be ServSafe and RBS certified or willing to get within first 30 days of employment.
  • If hired a (Live Scan) background check will be required.

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.

Position pays $16/hour. Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.This is a part-time/as-needed position. 

Please send resume and cover letter to FoodBeverageServices@sdnhm.org. No phone calls or drop-ins please.

 

The San Diego Natural History Museum is seeking a reliable, attentive, detail-oriented Facilities Associate to assist with daily operations and the security and care of the facility. The ideal candidate will be comfortable with a wide range of responsibilities and tasks, has excellent communication skills, and possesses good judgement.

Areas of responsibilities include:
  • Building walk-throughs checking that areas are secure and building systems are functioning properly (HVAC, water pumps, elevators/lifts, generator, fire suppression systems, pest control, elevators/lifts).
  • Reception of all contractors for scheduled work or emergency repairs – Providing access, directing to work area, communicating the issue and what is needed, following up with the Facilities Manager on results or additional needs.
  • Receiving, logging and distributing Museum deliveries.
  • Ensuring trash/recycling and paper shredding bins are available and ready for pick-up.
  • Checking for fire hazards (fire extinguisher checks, kitchen equipment, heaters, pilot lights).
  • Museum vehicle check-out and parking reservations.
  • Assisting with access card creation and key distribution.
  • Security camera monitoring and safety/security patrols, including escorts for staff working with cash.
  • Responding to emergency situations within and directly outside of the Museum (fire alarms, medical emergencies, natural disasters, etc.).
  • Table and chair set-up/tear-down for Museum events and programs.
  • Assist with security functions such as crowd control and ID checks for 21+ events.
  • Assist with building maintenance projects as needed.
  • Other duties as assigned.
Qualifications and requirements:
  • Proven team player with strong communication skills and customer service skills who is approachable and responsive.
  • Strong organizational skills and attention to detail.
  • Intuitive decision-making and response.
  • Frequent standing, walking, bending, sitting, climbing (stairs & ladders), crawling and lifting of moderately heavy loads up to 50lbs.
  • Valid California driver’s license and clean vehicle operation record.
  • Current Guard Card certification through BSIS.
  • Current CPR/AED/First Aid Certification.
  • Bilingual preferred.

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.

Evening, weekend, and holiday availability may be required. The San Diego Natural History Museum is open to the public Thursday thru Tuesday with the exception of Thanksgiving and Christmas Day.

Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.

To apply please submit resume and cover letter to mnegrete@sdnhm.org. NO PHONE CALLS, NO DROP INS, and NO RECRUITERS please.

Position pays $18.00/hour.

The San Diego Natural History Museum is seeking enthusiastic and friendly part - time, as needed, Lead Banquet Bartender for special events. This position provides guests an unparalleled customer service experience. The ideal candidate will be comfortable managing bar staff, preparing and serving drinks, while continually maintaining a pleasant and professional demeanor.

Roles and responsibilities:
  • Follow appropriate procedures for serving alcohol. (T.I.P.S., L.E.A.D., ServSafe, RBS)
  • Supervises and address employee issues and general issues at the bar.
  • Prepare alcohol and non-alcohol beverages (including garnishes for mixed drinks) for patrons.
  • Interact with bar customers to take and serve beverage orders while ensuring all other bartenders are doing the same.
  • Check customer identification and confirm legal drinking age is met.
  • Strictly follows serving guidelines to all guests with attention to intoxicated customers; makes judgements regarding when to slow a guest down or cut them off.
  • Knowledge of the bar menu options to answer guest inquiries and requests in a courteous and polite manner.
  • Provide the highest-level of customer service to our guests (both internal and external) through active engagement and a friendly attitude.
  • Develop and maintain positive and productive working relationships with colleagues.
  • Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time.
  • Set-up and transport supplies to bar area(s).
  • Clean the bar, stock bar items, and maintain overall cleanliness at all times.
  • Wash bar glasses and any other bar equipment.
  • Handle money, operates the payment collection system, and accurately makes change.
  • Oversee and assist bar staff with any money handling concerns or issues with the payment system.
  • Count bank at end of shift, complete reports, resolve any discrepancies, drop off receipts, and secure bank.
  • Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.
  • Maintain a high-level of personal hygiene routine to represent a clean and professional environment.
  • Be flexible and assume other responsibilities and tasks as assigned.
  • Follow Museum and Department safety and security policies and procedures to ensure a clean, safe, and secure environment.
QUALIFICATIONS:
  • 2+ years of restaurant bartending experience and/or banquet bartending experience preferred.
  • 1+ year in bar supervisory experience or supervisory experience in a like-setting.
  • Flexible with scheduling of shifts and willing to work nights, weekends, and holidays
  • Strong math aptitude.
  • Comfortable dealing with a wide array of guests and customer service situations.
  • Must be ServSafe and RBS certified or willing to get within first 30 days of employment.
  • T.I.P.S and/or L.E.A.D. certified a plus
  • Must possess valid food handler card or willing to get in first 30 days of employment.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • If hired a (Live Scan) background check will be required.

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.

Position pays $18/hour. Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.This is a part-time/as-needed position. 

Please send resume and cover letter to FoodBeverageServices@sdnhm.org. No phone calls or drop-ins please.

 

The Department of Paleontology at the San Diego Natural History Museum has an opening for paleontological field monitor. This position will be part-time temporary, as needed (0 – 29 hours per week). All work is funded through contracts.

The San Diego Natural History Museum is run and operated by the San Diego Society of Natural History, a private non-profit scientific organization incorporated in 1874. The Museum’s mission is to interpret the natural world through research, education and exhibits; to promote understanding of the evolution and diversity of southern California and the peninsula of Baja California; and to inspire in all a respect for nature and the environment.

Within the Museum, the Department of PaleoServices specializes in paleontological resource management. Our focus is on the recognition, recovery, and preservation of the significant and unique paleontological resources that occur in the greater southern California region.

Major Responsibilities:
  • Field monitoring of active mass grading, trenching, and other excavation activities into potentially fossil-bearing sedimentary rocks (Cenozoic and upper Mesozoic marine and/or non-marine rock units) in the greater southern California region.
  • Field monitor will work in close proximity to heavy equipment and be expected to work safely, to collect unearthed fossils, and to record relevant stratigraphic and taphonomic data.
  • Field monitoring can include working at distant locations for a week at a time, with commensurate reimbursement of per diem and mileage.
  • Opportunities for field survey work and fossil preparation are also possible.
  • Scheduled work hours are typically between the hours of 7 am to 3 pm Monday through Friday; however, work may also occur at night or on weekends.
Qualifications:
  • A minimum of a B.S. in Geology or a related discipline with an emphasis in paleontology.
  • Experience in field paleontology and stratigraphy is preferred.
  • Must be able to lift at least 50 lbs
  • Have a valid Driver’s License and a clean driving record.

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.

For general information about our paleontology mitigation program, please visit http://www.paleoservices.org

Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.

Please submit resumes and cover letter including salary expectations to hr@sdnhm.org. No phone calls or drop-ins, please.

Compensation: $20.09 to $25.00/hour depending on experience and qualifications.

The San Diego Natural History Museum is seeking intuitive, reliable, attentive, detail-oriented individuals with strong communication and customer service skills as part-time/as-needed Security Officers. Security Officers are expected to uphold Museum rules and regulations by patrolling, observing, and reporting to the Facilities Manager and Facilities Director. Security Officers are also expected to set the example for Museum safety and stellar customer service, and assist Museum guests, employees, and vendors during emergency situations.

Areas of responsibilities include:
  • Patrol, observe, and report to Facilities Manager and Facilities Director.
  • Provide a high level of customer service and assistance to all Museum guests, staff, volunteers, and vendors.
  • Maintain a strong working knowledge of Museum policies and procedures, enforcing them with guests, staff, volunteers, and vendors as needed.
  • Document daily actions and situations in a Daily Log.
  • Respond to complaints and/or requests for assistance and evaluate appropriate course of action.
  • Respond to emergency situations within and directly outside Museum (i.e. natural disasters, medical emergencies, etc.)
  • Assist with building access and receiving/deliveries.
  • Perform other duties assigned by Facilities Manager and Facilities Director.
Qualifications:
  • Previous security experience at a cultural institution is preferred
  • Excellent customer service skills with the ability to maintain a professional and calm demeanor in a challenging, dynamic environment with all types of guests, staff, volunteers, and vendors.
  • Strong communication skills with attention to detail.
  • Must be able stand for long periods of time, respond quickly and communicate verbally for the majority of each shift.
  • Ability to perform crowd control by providing clear guidance and direction
  • Current Guard Card certification through BSIS
  • Current CPR/AED/First Aid Certification
  • Proficient in Microsoft Word, Excel, Outlook, and Teams.
  • Bilingual preferred

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.

This is a part-time/as-needed position. Afternoon, evening and weekend availability are currently highly desired.

Position pays $16/hour. Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.

Please send resume and cover letter to hr@sdnhm.org.  No phone calls or drop-ins please.

The San Diego Natural History Museum is seeking for a passionate mission supporting Special Events Staff. They will be responsible assisting with the load-in and load-out of events, assisting in the set-up and break-down of Museum events, assisting in ensuring the safety of the Museum, having a Museum presence. This position requires the coordination of on-site event activities, including working with vendors, clients and guests, while continually maintaining a pleasant and professional demeanor. Hours are determined on as-needed basis.

Roles and responsibilities:
Event Presence
  • Reviews work order and becomes familiar with purpose/type of event, timeline/agenda of the event, as well as diagrams for each location.
  • Communicates with on-site Event Coordinator, Event Manager, or Director of Events.
  • Assists with set-up and break-down of events.
  • Follows designated directions from on-site Event Coordinator, Event Manager, Director of Events, or Special Events lead.
  • Maintains museum presence while guests and vendors are inside the facility.
  • Provides post-event feedback to Event Coordinator, Event Manager, Director of Events, or Special Events lead.
  • Communicates with the Food and Beverage staff to ensure all contracted services are in place by the allotted time.
Museum Safety and Cleanliness
  • Assists to ensure that Fire, City, Police, Park, Facility, and Alcohol codes are being followed to ensure that Museum is operating within the law.
  • Be prepared to evacuate guests if necessary.
  • Works with Facilities staff at the end of the event to ensure that all exhibit areas/items are returned to regular for the Museum to open the next day.
  • Works with the Food and Beverage staff at the end of the event to ensure that all items are returned to its proper storage location.
Vendor Load-in and Load-out
  • Ensures that only appropriate vendors access loading areas.
  • Operates Sidewalk Lift and Freight Elevator for vendors if Building Operations staff is unavailable.
  • Follows wristband procedures as vendors arrive for load-in and when vendor crew returns for load-out.
  • Stops unauthorized vendors or Balboa Park guests from entering the Museum during load-in and load-out.
  • Ensures vendors are following facility guidelines.
Qualifications and Requirements:
  • Comfortable dealing with a wide array of guests, vendors, and customer service situations.
  • Must have reliable form of communication (phone, email)
  • Experience in a fast-paced, high-stress environment
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • If hired a (Live Scan) background check will be required.
  • Flexible with scheduling of shifts and willing to work nights, weekends, and holidays

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.

Pay: $16/hour.

Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.This is a part-time/as-needed position. 

Qualified applicants, please send your resume and cover letter to nbuerba@sdnhm.org. No phone calls or drop in visits.

 

The San Diego Natural History Museum is seeking for a passionate mission supporting Special Events Lead. They will be responsible for overseeing the load-in and load-out of events, assisting in the management of Special Events Staff and having a Museum presence. This position requires the coordination of on-site event activities, including working with vendors, clients and guests, while continually maintaining a pleasant and professional demeanor. Hours are determined on as-needed basis. 

Roles and responsibilities:
Event Presence
  • Reviews work order with Special Events Staff and becomes familiar with purpose/type of event, timeline/agenda of the event, as well as diagrams for each location.
  • Establishes contact with client as Museum contact person in addition to the Event Coordinator, Event Manager, or Director of Events.
  • Communicates with Event Coordinator, Event Manager, Director of Events and Senior Director of Operations to ensure all situations are being addressed.
  • Assists in the supervision of special events staff.
  • Creates a break schedule for special events staff and arranges for all breaks to be taken and covered.
  • Assists with the training of new special events staff.
  • Provides post-event feedback to Event Coordinator, Event Manager, or Director of Events.
  • Communicates with the Food and Beverage staff to ensure all contracted services are in place by the allotted time.
Museum Safety and Cleanliness
  • Assists to ensure that Fire, City, Police, Park, Facility, and Alcohol codes are being followed to ensure that Museum is operating within the law.
  • Ensures special events staff is present on all floors where there are guests.
  • Monitors the event set-up to ensure security measures are met (i.e. tables are not too close to wall).
  • Be prepared to evacuate guests if necessary.
  • Completes the Special Events Lead event check-list for ensuring that the Museum has been cleaned up and can be locked up by Food and Beverage staff and Building Operations staff after the event.
  • Works with Facilities staff at the end of the event to ensure that all exhibit areas/items are returned to regular for the Museum to open the next day.
  • Works with the Food and Beverage staff at the end of the event to ensure that all items are returned to its proper storage location.
Vendor Load-in and Load-out
  • Ensures that only appropriate vendors access loading areas.
  • Operates Sidewalk Lift and Freight Elevator for vendors if Building Operations staff is unavailable.
  • Oversees wristband procedures as vendors arrive for load-in and when vendor crew returns for load-out.
  • Stops unauthorized vendors or Balboa Park guests from entering the Museum during load-in and load-out.
  • Ensures vendors are following facility guidelines.
Qualifications and Requirements:
  • A minimum of 3 months or equivalent as SDNHM special events staff 
  • 1+ year in supervisory experience or supervisory experience in a like-setting
  • Comfortable dealing with a wide array of guests, vendors, and customer service situations.
  • Must be well-versed in the Museum, and the Museum Policies and Procedures
  • Must have reliable form of communication (phone, email)
  • Experience in a fast-paced, high-stress environment
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • If hired a (Live Scan) background check will be required.
  • Flexible with scheduling of shifts and willing to work nights, weekends, and holidays

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered.

Pay: $18/hour.

Employees enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park.This is a part-time/as-needed position. 

Qualified applicants, please send your resume and cover letter to nbuerba@sdnhm.org. No phone calls or drop in visits.

The San Diego Natural History Museum is seeking enthusiastic and friendly part-time Visitor Services Associates (VSAs) to assist guests at our Admissions Desk, Giant Screen Theater, and at Museum and exhibit entries. VSAs provide Museum guests an unparalleled customer service experience in a fast-paced, educational, and entertaining environment. The ideal candidates will be comfortable shifting roles and responsibilities throughout the day while continually maintaining a pleasant and professional demeanor. 

Areas of responsibilities include: 
  • Provide consistent and excellent customer service to guests, members, staff, and all other constituents that may come into the Museum.  
  • Stationed at the Admission Desks providing assistance to guests in person, or over the phone with sales for admission/memberships/programs as well as answering a variety of questions about the Museum and Balboa Park. Desk duties also include upselling memberships, donations, selling programs and surveying guests.  
  • Stationed at the entrance of exhibitions monitoring capacity, checking tickets, and directing guests (if applicable).  
  • Stationed at the Museum’s giant-screen theater, assisting guests with seating and sanitizing the theater as needed. 
  • Other general visitor services duties, including but not limited to: Describing Museum exhibitions with interest and accuracy; monitoring the cleanliness of exhibitions throughout the day; answering incoming phone calls professionally; and, keeping up-to-date on current promotions, programs, and procedures.  
  • Encourage guests to maintain COVID safety guidelines.  
Qualifications: 
  • Friendly personality with a guest-focused attitude and a commitment to creating a welcoming and fun atmosphere for the Museum's visitors.  
  • Professional demeanor, reliable, punctual, and hardworking.  
  • A background in customer service, hospitality, or retail with experience in credit card/cash handling and CRM database and/or ticketing software knowledge is highly desirable.   
  • Familiarity with Balboa Park a plus.   
  • Must be able stand for long periods of time and communicate verbally for the majority of each shift.   
  • Ability to learn processes, procedures, and information quickly.  

In compliance with the San Diego Natural History Museum’s mandatory vaccination policy, the Museum requires proof of full vaccination against COVID-19 as a condition of employment. Accommodations based on medical and religious exemptions will be considered. 

Weekend, night and holiday availability is desired. The San Diego Natural History Museum is open Friday thru Tuesday, closed Wednesdays and Thursdays as well as Thanksgiving and Christmas Day. 

This is a part-time, as needed position with limited hours. VSAs enjoy free admission into all of Balboa Park’s museums as well as free admission to the San Diego Zoo and Safari Park. 

The Position pays $16/hour. 

Please send resume and cover letter to edowling@sdnhm.org. No phone calls or drop-ins please.  

Deadline to apply is August 31st, 2022.

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